In this day and age, we’re all somewhat of a social butterfly, thanks to the two social media giants that we all love so much: Facebook and Twitter. These two platforms truly are giants, and as the two most popular social platforms in the marketplace, they offer users valuable, but vastly different social experiences.
Facebook is the social site where users go to connect with friends and family members, connect with acquaintances, RSVP for events, support causes, “like” pages, post pictures and videos, share content, find hilarious memes, and keep up with the world in nearly every way imaginable. It’s also a place for businesses and organizations to disseminate information, build cause-campaigns, engage with consumers and fans, listen to trends, augment brand awareness, enhance brand perception, and Facebook has integrated every aspect of life, and has created a digital version of our communities – local, national, and global. The following infographic characterizes this idea:
This infographic comes from an article entitled 13 Mind-blowing Facebook Statistics.
Follow the link to learn the other 12!
With obvious reason, the size of Facebook alone makes it an incredibly valuable tool for marketers. Consumers are constantly accessible, and conversations are no longer one sided. Where brands used to communicate to the silent masses, the masses are now given a voice to communicate back. Facebook exemplifies 699 million voices, all of which are engaging with each other and with the brands they support on a daily basis. And the site continues to grow as well. In just the last year, Facebook has grown in the following ways:
Facebook is all about engagement. Connect with others; share content; post content. However it’s used, it’s all in the name of connectivity. So, how do you use Facebook? What can brands do better to make you, the consumer, feel more valuable and more engaged with them on this social platform?
Now we turn to Twitter, which is equally embraced by our digital marketplace. Just as Facebook is about connectivity, Twitter is about information gathering and dissemination, and engaging with other information creators. The concept of the hashtag and the retweet speak directly to this idea, making information gathering even more simple through specific searches and tagging, and information sharing happen in the time it takes to retweet. With over 465 million Twitter accounts, and 175 million tweets per day, the potential that brands have to share and connect with consumers is enormous. What kind of content makes consumers willing to engage, favorite, or retweet? Check out the following infographic.
Just like Facebook, Twitter is also a social site that bridges national boundaries and connects people across the globe. Actually, Twitter has even more relevance in our global culture, from my perspective. Take a look at the following Twitter statistics that really highlight this global nature:
In 2011, co-founder of Twitter, Biz Stone, talks about the intent of this social platform. He got to a point when he realized “‘this was not just something in the Bay Area for technical geeks to fool around with and to find out what [they’re all] up to, but a global communications system that could be used for almost everything and anything,’ Stone says.”
He continues to say
“People all around the world are realizing that we’re not just necessarily citizens of a particular state or a particular country, but citizens of the world. And this is a growing feeling, and I think that the Internet and social media tools are making the world a smaller place and allowing us to feel this empathy.”
This very truth is what makes our digital marketplace so exciting, and so valuable from a marketing perspective. Regardless of which platform you prefer, we are growing into a global world where we can connect and share. These social giants have transformed and continue to transform how we communicate; each makes our world seem bigger, making everyone accessible to everyone else. They also make our world seem a little smaller, too, instilling a digital sense of community and connection.